Valued Customer Program
Please take a couple of minute to fill out the questionnaire below.
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Customer Name:
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Registration Number:
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Email Address:
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Your Sales Person:
Customer Questionnaire
Your Shopping Experience
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Prompt and courteous greeting
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not at all Satisfied
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Explanation of product and feature
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not at all Satisfied
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Were you offered a test drive?
Yes
No
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Did you receive any follow up from your salesperson?
Yes
No
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Overall shopping experience
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not at all Satisfied
Your Buying Experience
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Paperwork explained and completed correctly
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not at all Satisfied
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Delivery and condition of your vehicle
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not at all Satisfied
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Performance of your vehicle
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not at all Satisfied
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Have you been contacted by your salesperson since delivery ?
Yes
No
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Overall vehicle buying experience
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Not at all Satisfied
After Market Products
Please indicate possible interest in investing in any of the following ‘after market’ products for your new vehicle,
Which have not already been purchased.
EXTENDED WARRANTY
VEHICLE SECURITY
WINDOW TINTING
RUST PROOFING
LEATHER/FABRIC/VINYL PROTECTION
PAINT PROTECTION
Any comments or suggestions?
Thank you for taking the time to complete this survey. Our dealership is continually striving to improve the standard of our service to our customers. If you have any suggestions or comments on how we can do this, it will be greatly appreciated by our company and in due course by all customers.
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shows the required fields.
