New & Used Cars - Brisbane QLD - Northstar Motor Group

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Customer Feedback Form

Satisfying our customers is our number one priority. The information provided by you in this questionnaire will help us to ensure that our staff and all our dealership locations are providing top quality service and value.
Your Name: * required field
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Company / Organisation:
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Contact: * required field
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Email Address: * required field
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When you purchased/financed your car recently with Northstar Motor Group personnel recently, how satisfied were you with the following?
Please rate each question out of ten - 10 being the highest, 1 being the lowest
Northstar's Services
Quotation Process
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Professionalism of the staff
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Courtesy and friendliness of the staff
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Time taken for the quotation process
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Assistance to queries
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Satisfaction with the finance process (if applicable)
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Overall experience of Northstar's services
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Delivering of Your Vehicle
Presentation of the vehicle
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Delivery at time expected
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Overall experience of dealer's services
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Please provide any additional comments about Northstar Management and/or the delivering dealership:
How did you hear about Northstar?
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Why did you choose Northstar?
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Are you a first time Northstar customer?
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Will you come back to Northstar in the future?
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Would you recommend a friend / associate to Northstar?
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Please provide any additional comments that may help us improve our service to you:
 

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